Ironclad Insurance Services LLC DBA Iron Desert Insurance ("Iron Desert Insurance," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit or interact with our website, irondesertinsurance.com, or communicate with us by phone, email, text message, or other means.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

We may collect personal information that you voluntarily provide to us when you interact with Iron Desert Insurance. This may include information provided when you:

• Request an insurance quote;
• Request an appointment;
• Submit a Contact Us or other website form;
• Request information about our insurance products or services;
• Call or text our office;
• Communicate with us by email;
• Apply for or inquire about insurance coverage; or
• Otherwise communicate or interact with Iron Desert Insurance.

Depending on the nature of your request, information we collect may include your name, mailing address, email address, telephone number, date of birth, driver's license information, vehicle information, property information, employment information, insurance information, and other information reasonably necessary to provide insurance-related services.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general information about how you interact with our website.

We may use personal information we collect to:

• Respond to requests for quotes, appointments, or information;
• Provide, service, and administer insurance products and services;
• Communicate with you regarding your insurance needs;
• Follow up on requests, inquiries, applications, or quotes;
• Send appointment confirmations, reminders, and other service-related communications;
• Send SMS/text messages when you have provided the appropriate consent;
• Process applications and insurance transactions;
• Communicate with insurance carriers, brokers, wholesalers, or other parties as reasonably necessary to obtain or service insurance coverage;
• Improve our website, services, and customer experience;
• Maintain business records;
• Detect, prevent, and address fraud, security, or technical issues;
• Comply with applicable laws, regulations, legal processes, and insurance requirements; and
• Carry out other purposes that are disclosed to you at the time information is collected or that are otherwise permitted by law.

We may collect personal information through:

• Website forms;
• Online quote or appointment requests;
• Telephone calls;
• Text messages;
• Emails;
• In-person communications;
• Insurance applications and related documents; and
• Other communications or transactions between you and Iron Desert Insurance.

For example, we may collect your personal information when you request an appointment, request an insurance quote, call our office, send us an email or text message, or submit a Contact Us form through our website.

We may share information when reasonably necessary to provide or service insurance products and services or conduct our business.

Depending on the circumstances, information may be shared with:

• Insurance carriers and insurance companies;
• Insurance wholesalers, brokers, and marketing organizations;
• Service providers that assist us with website hosting, technology, communications, customer relationship management, quoting, or other business functions;
• Professional advisors, such as attorneys, accountants, or auditors;
• Government agencies or regulatory authorities when required or permitted by law; and
• Other parties when necessary to fulfill a transaction or service you have requested or when otherwise permitted by applicable law.

We do not sell your personal information for money to third-party data brokers.

We may use service providers to perform business functions on our behalf. These providers may have access to personal information only as reasonably necessary to perform the services they provide to us.

Because Iron Desert Insurance provides insurance products and services, we may collect and handle certain nonpublic personal information in connection with insurance transactions.

We maintain policies and safeguards designed to protect the confidentiality and security of information in accordance with applicable federal and state laws and regulations.

Information collected in connection with insurance products may also be subject to additional privacy notices or requirements provided by an insurance carrier or other financial institution.

Our website may use cookies, analytics tools, pixels, tags, or similar technologies to operate the website, understand how visitors use the website, improve website performance, and measure the effectiveness of our marketing.

These technologies may collect information such as your IP address, browser type, device type, pages viewed, referring website, and general interaction with our website.

Third-party services used on our website may have their own privacy policies governing their collection and use of information.

You may be able to adjust your browser or device settings to limit or disable certain cookies or tracking technologies. Some website features may not function properly if certain technologies are disabled.

Our website may contain links to websites, applications, or services operated by third parties. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, computer system, or method of storing information can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and insurance records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the nature of the information and the applicable legal or regulatory requirements.

Depending on the type of communication or information involved, you may have choices regarding how we communicate with you.

You may contact us to:

• Ask questions about personal information we maintain about you;
• Request correction of inaccurate information;
• Request information regarding our privacy practices;
• Opt out of certain marketing communications; or
• Request assistance with SMS/text messaging preferences.

Certain information may need to be retained or processed to provide insurance services, fulfill legal or regulatory obligations, or complete transactions you have requested.

By opting in to receive SMS/text messages from Iron Desert Insurance, you consent to receive text messages from Iron Desert Insurance at the telephone number you provided.

After opting in, you may receive messages including, but not limited to:

• Appointment notifications;
• Appointment reminders;
• Quote and application follow-ups;
• Insurance service notifications;
• Requests for information needed to process or service insurance coverage;
• Customer service communications; and
• Other messages related to your insurance inquiry, account, or services you have requested.

Message frequency may vary.

You can cancel the SMS service at any time by replying STOP to any text message from us.

After you send the SMS message "STOP," we may send you a confirmation message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you separately opt in again.

You may also contact Iron Desert Insurance directly to request assistance with your messaging preferences.

You may also contact Iron Desert Insurance directly at:

Iron Desert Insurance
Phone: (435) 267-2040
Website: irondesertinsurance.com

Message and data rates may apply for messages sent to you by us and messages sent by you to us. Message frequency may vary. If you have questions about your text plan or data plan, please contact your wireless provider.

Wireless carriers are not liable for delayed or undelivered messages.

Your consent to receive SMS messages is not a condition of purchasing insurance or obtaining insurance services from Iron Desert Insurance unless otherwise expressly stated at the time of consent.

You may opt out of SMS messages at any time by replying STOP.

For questions regarding privacy and how Iron Desert Insurance handles personal information, please review this Privacy Policy or contact us using the information provided below.

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website.

If you believe a child has provided personal information to us through our website, please contact us so that we can review and address the situation appropriately.

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws and regulations.

When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. We encourage you to periodically review this page for the most current version.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Iron Desert Insurance
2460 W HWY 56 STE 3
Cedar City, UT 84720
Phone: (435) 267-2040
Website: irondesertinsurance.com